Check-in and check-outs are basic moments in any short-term lease experience. As an owner, The smooth conduct of these procedures is vital to creating a positive experience for your visitors. Here are some detailed tips and best practices that you can follow for perfect check-in and check-out:
Check-in
Provide detailed for the perfect check-in and check-out
Provide your guests accurate instructions on how to get to the property. Including clear instructions on where to find the key or password, as well as any specific instructions for entry (such as security, elevator etc.). This reduces the risk of confusion and delays.
Pre-communication
Contact your guests a few days before their arrival. Confirm the time of arrival, and provide information about the check-in process. This creates a sense of preparation and waiting.
Choice of self -control
If it is possible, Think about offering self -control selection. This allows visitors to enter the property without you, through a key or code. This option is especially convenient for hosting with slow arrival hours.
Flexibility check-in
Adaptation to changes in arrival time. In addition, ask your visitors to inform about changes and customize your instructions accordingly. Flexibility helps you maintain the pleasure of your visitors.
Availability check-in
Stay available for questions your guests may have on arrival. You also provide adequate contact information. This shows care and availability for help.
Welcome
Welcome visitors with a small gift or personal message. Therefore this makes a positive first impression and makes visitors feel welcome.
Check-out
Specify the check-out time
Clearly identify check-out time and update your visitors in advance. Also this reduces the likelihood of confusion and misunderstandings.
Contact before check-out
Contact your guests one or two days before check-out to confirm departure time and remind them of the process.
Accommodation
Inspect the property after departing visitors. However check for possible damage or objects that may have left.
Instructions for check-out
Provide clear instructions on how to close and leave the property. Explain the process of returning key or password.
Continue communication
Contact visitors after check-out. Thank them for their stay and ask for their comments for their experience.
Review experience
Analyze the comments and evaluations of visitors. Also use these data to improve the experience offered in the future.
Concluding for the perfect check-in and check-out
Check-in and check-out is crucial elements for successful short-term lease. It is necessary to keep the clarity, communication and flexibility in these processes. Consequently with the correct preparation and attention to the details, You can create an excellent experience for your guests, promote repetition and enjoy positive ratings and feedback.
If you want to increase bookings and revenue…
There is only one solution. Contact e-stay.eu, which in addition to registering your property, offers you :
- property registration on the appropriate platforms
- booking management with zero risk of double booking
- customer communication before and after their stay
- free online promotion with e-stay tools
- strong presence and visibility on Social Media
- developing the right clientele
- more bookings
- increased profits up to +60%
How e-stay.eu can help you
We take care of everything for you,what does your property need for increase occupancy and short-term rental profit : registration and management of platforms such as Booking, Airbnb, construction and management of a website for direct bookings, Social Media (Facebook, Instagram & Linkedin), communication with customers before booking / during their stay and after their departure and specialized Marketing and Sales techniques for maximum results in occupancy and profitability.
Make an appointment with us today to discuss the needs of your own tourism business and let you know how we can help increase your revenue .
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